Terms and Conditions for Malhotra Dentique
Welcome to Malhotra Dentique. These Terms and Conditions outline the rules and regulations for the use of our dental services. By accessing our services, you agree to comply with and be bound by these terms. Please read them carefully.
1. Services Offered
Malhotra Dentique, led by Dr. Simmy Malhotra, provides a wide range of dental services including, but not limited to, General Dentistry, Orthodontics, Cosmetic Dentistry, Implants & Oral Surgery, Pediatric Dentistry, Root Canal Treatment, and Prosthodontics. Our goal is to provide comprehensive, cutting-edge, and compassionate dental care.
2. Appointments
Booking Appointments: Appointments can be scheduled by phone, in person, or through our official website/portal (if available). We recommend booking in advance, especially for specialized treatments.
Confirmation: You will receive a reminder for your appointment via your preferred communication method (SMS, email, or call). It is your responsibility to confirm your appointment.
Cancellations & Rescheduling: We require at least 24 hours' notice for any cancellation or rescheduling of appointments. Failure to provide adequate notice may result in a cancellation fee.
No-Shows: Patients who fail to attend a scheduled appointment without prior notification may be subject to a no-show fee and could have future appointments cancelled or restricted.
Late Arrivals: While we strive to accommodate late arrivals, please be aware that significant delays may necessitate rescheduling your appointment to avoid disruption to other patients' schedules.
3. Fees and Payments
Treatment Costs: All fees for services rendered will be discussed and agreed upon prior to the commencement of treatment. A detailed treatment plan outlining costs will be provided.
Payment Methods: We accept various payment methods, including cash, major credit/debit cards, and approved digital payment options.
Payment Schedule: For extensive treatments, a payment plan may be arranged. Full payment is expected for services rendered on the day of the appointment unless a prior arrangement has been made.
Insurance: While we can assist with insurance claims, the ultimate responsibility for payment of services lies with the patient. Please verify your insurance coverage with your provider prior to treatment.
Outstanding Balances: Malhotra Dentique reserves the right to charge interest on overdue accounts and to engage third-party collection agencies for unpaid balances.
4. Patient Responsibilities
Accurate Information: Patients are responsible for providing accurate and complete medical history, dental history, and contact information. Any changes should be promptly communicated.
Adherence to Treatment Plan: Patients are expected to follow the recommended treatment plans and post-treatment care instructions provided by Dr. Simmy Malhotra and the dental team.
Oral Hygiene: Maintaining good oral hygiene practices, as advised by our dental professionals, is crucial for treatment success and overall oral health.
Respectful Conduct: We expect all patients and their companions to treat our staff and other patients with respect. Abusive or disruptive behavior will not be tolerated.
5. Confidentiality and Data Privacy
Malhotra Dentique adheres to strict protocols regarding patient confidentiality and data privacy. All personal and medical information will be kept confidential in accordance with applicable laws and professional ethical guidelines.
Patient data is collected and processed solely for the purpose of providing dental care, appointment management, and billing. We will not share your information with third parties without your explicit consent, except as required by law.
6. Consent to Treatment
By agreeing to a treatment plan and commencing treatment, you provide informed consent for the procedures outlined. Our team will ensure you understand the proposed treatment, its benefits, risks, and alternatives before proceeding.
7. Limitation of Liability
Malhotra Dentique strives for the highest standards of care. However, dental procedures carry inherent risks, and individual outcomes may vary. Malhotra Dentique, its staff, and Dr. Simmy Malhotra shall not be held liable for any unforeseen complications, adverse reactions, or results that differ from expectations, provided that professional standards of care were met.
8. Changes to Terms and Conditions
Malhotra Dentique reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on our website or made available at our clinic. Your continued use of our services after any such changes constitutes your acceptance of the new Terms and Conditions.
9. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of India, and any disputes relating to these terms will be subject to the exclusive jurisdiction of the courts of Ranchi, Jharkhand.
10. Contact Information
For any questions regarding these Terms and Conditions, please contact Malhotra Dentique directly.